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Risk countermeasures.com / FRONTEO co-sponsored video
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Points of attendance
"Customer harassment" refers to unreasonable complaints and behavior by customers and others against a company, and companies are required to take appropriate customer harassment countermeasures to protect themselves and their employees.
So, if you actually experience customer harassment, what kind of effects and risks will occur, and what countermeasures should you take?
This time, regarding customer harassment, lecturer Noriko Maikuma, an active certified social insurance labor consultant who is well versed in this topic, will explain the impact on companies and the ``Maikuma style'' countermeasures.
[Seminar contents]
Ⅰ What is customer harassment?
Ⅱ Occurrence of customer harassment
Ⅲ Laws related to customer harassment
Ⅳ Impact of customer harassment
Ⅴ Countermeasures against customer harassment are becoming increasingly important
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Risk countermeasures.com / FRONTEO co-sponsored video
[Seminar materials can be downloaded from the form below]
Points of attendance
"Customer harassment" refers to unreasonable complaints and behavior by customers and others against a company, and companies are required to take appropriate customer harassment countermeasures to protect themselves and their employees.
So, if you actually experience customer harassment, what kind of effects and risks will occur, and what countermeasures should you take?
This time, regarding customer harassment, lecturer Noriko Maikuma, an active certified social insurance labor consultant who is well versed in this topic, will explain the impact on companies and the ``Maikuma style'' countermeasures.
[Seminar contents]
Ⅰ What is customer harassment?
Ⅱ Occurrence of customer harassment
Ⅲ Laws related to customer harassment
Ⅳ Impact of customer harassment
Ⅴ Countermeasures against customer harassment are becoming increasingly important
lecturer
Maikuma Social Insurance Labor Consultant Office
Representative: Noriko Maikuma, Specified Social Insurance and Labor Consultant
Specified social insurance labor consultant
Japan Risk Manager & Consultant Association Councilor/Certified Lecturer/Senior Risk Consultant
Japan Privacy Certification Organization Certified Privacy Consultant
Tokyo Chamber of Commerce and Industry Certified Health Management Expert Advisor
Dispatched expert for the Tokyo Social Insurance and Labor Consultant Association “Workplace Environment Creation Promotion Project to Improve Engagement”
Japan Telework Association member
Public Relations Society member
Social insurance and labor consultant Mitakai board member
Those who passed the administrative scrivener examination
Those who passed the Real Estate Transaction Supervisor Examination
Introduction to Maikuma Social Insurance and Labor Consultant Office
At Maikuma Social Insurance and Labor Consultant Office, we support everyone involved in corporate management from the perspective of labor risk management.
As the working population continues to decline rapidly due to the declining birthrate and aging of the population, the importance of human assets is increasing. In the work style reforms that many companies are undertaking, diversity management, including creating systems in which each and every employee, who is increasingly diverse, such as women, the elderly, people with disabilities, and foreign nationals, can work with enthusiasm has become an urgent issue.
At our office, we provide services to support labor management in companies, including responding to labor consultations from corporate managers and their representatives, creating work rules, etc., and providing in-house training.
Please use our office for consultations on human resources and labor issues, support for promoting work style reform within companies, employee education and training, etc., according to your needs.
*If you are a member of "FRONTEO Legal Link Portal" and are not registered on "Risk Measures.com", you will be registered on "Risk Measures.com" by watching the video.
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