FRONTEO is a pioneer in the field of e-discovery in Asia, providing one-stop services from data identification and preservation to data processing, document review, and submission data preparation, KIBIT Automator, our self-developed software that has evolved as a data analysis platform with superior Asian language processing, reduces the cost and time required for e-discovery.
FRONTEO's e-discovery support service provides a one-stop service in accordance with the Electronic Discovery Reference Model (EDRM), which describes the e-discovery workflow, and has earned great trust from our clients.
EDRM stands for "The Electronic Discovery Reference Model.
It is a reference procedure for conducting e-discovery recommended by e-discovery related industries, and is a global standard working indicator for electronic information disclosure in response to a document production request.
Information Governance
Nowadays, electronic data such as e-mail accounts for a large part of the means of information communication. It is extremely difficult to keep track of the necessary information for litigation from the daily influx of data. Our consultants will share with you FRONTEO's know-how gained from more than 20 years of experience in handling actual cases. We also provide consulting services based on our extensive experience to ensure that the necessary preparations and procedures for e-discovery are carried out efficiently.Please click here formore information on our International Litigation e-Discovery Consulting Services.FRONTEO has built a unique network with a variety of law firms through our experience in working with law firms in Japan and around the world to support international litigation. We can introduce you to lawyers suited to your situation and make proposals regarding the establishment of compliance. While the importance of email and chat audits is rapidly growing as part of efforts to strengthen corporate compliance, it is difficult to verify and audit vast amounts of data without using any tools. For more information on FRONTEO's artificial intelligence email and chat auditing system, please click here.
Identification
Our consultants and engineers with extensive experience in e-discovery support will work with you to develop the best plan for your specific situation. Our consultants and engineers have extensive experience in e-discovery support.
Preservation / Collection
In electronic data preservation, forensic tools are used to copy the data in an unalterable image format, including unused areas (deleted areas), to ensure evidentiary integrity. In addition, during the process, we take photographs, record logs, etc., and create a certificate (Evidence Control and Chain of Custody Document) to guarantee that the data is identical to the original data. Paper documents are scanned and digitized.
Processing
Our self-developed software, KIBIT Automator, can handle difficult delimitation of multibyte characters such as Japanese, Korean, and Chinese, which are difficult to handle with overseas tools, special character codes unique to Japan, simultaneous use of multiple mailers, and mailers unique to Asia. In addition, since the software is developed in-house, it can flexibly handle customer-developed systems and special data. A character code is a byte representation (code) assigned to each character in order to use the character on a computer. Compared to English, Japanese requires more character information to be handled, such as Kanji, Hiragana, and Kana, so various character codes are used in different applications. If a tool fails to recognize a character code correctly, characters will not be displayed correctly, a phenomenon known as garbled characters. Tools developed in Europe and the U.S. often do not support the character codes of Asian languages, including Japanese, resulting in garbled characters that may prevent the retrieval of necessary information.
Analysis
To reduce the cost of document review, which is said to account for approximately 70% of e-discovery costs, it is an important process to reduce the number of documents to be reviewed.
The technology and know-how cultivated since the days of UBIC are also indispensable in the selection of search keywords to extract data necessary for litigation from a large volume of electronic data.
Our consultants and engineers in charge will provide support.
FRONTEO's proprietary artificial intelligence "KIBIT" (Predictive Coding / TAR: Technology Assisted Review) is used to improve review efficiency and reduce costs.
Review
A review is a human visual document sorting process that takes place after digital forensic technology has narrowed down data that may be relevant to litigation. If you choose our in-house developed software "KIBIT Automator" as your platform, we can provide a "review heatmap" that allows attorneys to compare TAR (Technology Assisted Review) scores with reviewer tagging results in order to control the quality of the review to help attorneys control the quality of their reviews. By reviewing the Review Heat Map, you can identify documents that may have been misjudged.
Production
FRONTEO's 24/7 global operations support document production (document submission). We also provide other related services such as translation and deposition preparation. For more information, please contact us.
FRONTEO is Japan's leading one-stop provider of services for the entire e-discovery process, from data preservation to document submission.
With data centers in Japan and Korea, we are able to store your data without taking it out of the country. We provide one-stop service for all e-discovery processes from evidence preservation to process, review, and submission. In addition, FRONTEO USA, our U.S. subsidiary, serves as the axis for handling litigation in the U.S., seamlessly providing services to three key players: the client company's head office, local subsidiaries, and law firms.
We also provide a wide range of support services to our clients, including internal investigations and compliance, to reduce the risk of corporate legal affairs.
Global operations available 24 hours a day, 365 days a year
Cross-border litigation experience
Support by certified e-discovery, forensics, and IT engineers
Data centers in Japan and Korea to store data in the home country
Biometric authentication system, barcode management of evidence, temperature control in the storage room (to prevent HDD failure), etc. to ensure data security
FRONTEO provides solutions that help litigators efficiently collect, extract, and view electronic evidence and reduce corporate legal risks with the technology and know-how accumulated over more than 22 years of handling cases.
With technology and know-how accumulated over more than 22 years of handling cases, we provide solutions that enable our clients' litigation departments to efficiently collect, extract, and view electronic evidence and communicate with attorneys. Our evidence collection and processing technologies, developed in a variety of environments, provide an environment that enables efficient evidence collection even within companies with complex interdependencies among different IT environments. We also provide consulting services based on our extensive experience to ensure that the necessary preparations and procedures for e-discovery are carried out efficiently.
In addition to support for character codes unique to Japanese, the system also supports a wide range of multi-byte characters unique to Asian languages, enabling accurate processing of electronic documents containing multiple languages, including Japanese, Korean, Chinese, and other languages.
Western e-discovery solutions have the disadvantage of incomplete support for multibyte characters, such as Japanese and Chinese, resulting in "garbled" characters that greatly hinder the discovery of evidence. In addition to support for character codes unique to the Japanese language, the system also supports a wide range of multibyte characters unique to Asian languages, enabling accurate processing of electronic documents containing multiple languages, such as Japanese, Korean, and Chinese.
FRONTEO builds a customer-specific environment using state-of-the-art virtualization technology on top of the hardware and network resources that FRONTEO has prepared in advance.
We also provide consulting services based on our extensive experience to ensure that the necessary preparations and procedures for e-discovery are carried out in a reliable and efficient manner.
This page introduces the tools used in FRONTEO's forensic investigations. We also develop forensic tools and sell products on behalf of our clients.
Unlike using other companies' products, we develop our own software, which allows us to flexibly customize for our customers' proprietary systems and special data.
FRONTEO strives to build and maintain a thorough security environment so that our customers can entrust us with their valuable data with peace of mind.
We provide early detection and resolution of problems to a wide range of companies by maximizing the use of the latest technology, including our proprietary AI engine KIBIT, as well as our investigative capabilities and know-how in legal affairs and internal controls that we have cultivated over many years.
Feel free to contact us